Learning is one of the disciplines most affected by the ongoing revolution in information technology. Access to knowledge has never approached today's level, but neither have expectations of our individual breadth of knowledge, nor the ease with which we are able to learn.

Example opportunities:

• The experts within your business should be among the busiest. They are unlikely to have the time to 'write the book' to help their newer colleagues. A weekly blog may give them a more practical method of passing on their experiences.
• A new starter may be too embarrassed to ask the obvious questions. A Wiki may reassure them that if their question is not already documented they are benefiting everyone by finding and recording the answer.
• Providing managers with tools to manage learning can help them engage with choosing material for their team, and following up on the outcomes.